4 Ways to Contact PLN Call Center Number Based on Problem
Having a PLN call center number makes it easier for residents to contact the state’s electricity company if they want to file a complaint or ask about the facilities it provides. As the name implies, this company is run by the state, so all the electricity in the country is taken care of by the company.
Since it has a great responsibility in terms of electricity, this company, of course, must be more active in providing a satisfactory service to regular customers. One of them is to offer consumers the easiest way if they want to contact them directly through a call center.
The PLN call center phone number that can be contacted is 123. With this number, any consumer will be able to find information and make complaints about all issues related to their electricity services. Therefore, in order to be clearer what are the problems that can be solved through this number, you should see an explanation here.
PLN 123 Service Description For Free
Almost all Indonesians certainly cannot be separated from the services of this power company. Because everyone needs electricity to make ends meet. Therefore, for the convenience of consumers, a phone number was created that can be used by everyone.
As stated earlier, the telephone number service is provided to maintain the quality and satisfaction of Indonesian citizens. As the number of electricity consumers increases, this forces the electricity company to be better prepared to improve its quality.
When the quality drops, many customers work automatically and switch to the use of solar energy. Therefore, the availability of PLN call center premises is assumed so that customers feel satisfied with all the services provided. Interestingly, you can use the service for 24 hours.
Thus, the service is completely unlimited and free to maintain the satisfaction of customers who want to ask questions or even complain about the lack of facilities of this company. Through this service, consumers can also order certain facilities directly.
For example, you want to replace electricity, install new and temporary connections, or even simply report certain malfunctions. Not only that, through this connection, customers can also find out the electricity bill every month without having to visit the official office.
Examples of electrical interference that can bereported to the PLN call center
Speaking of examples of intervention, there is actually no limit to complaining to consumers who want to report their problems to the PLN. Of course, any problem caused by electricity greatly affects the daily activities of the community, especially at night. Here is an example of a problem that can be presented:
- A power outage is one of the most disturbing problems. This light failure problem could have arisen due to the fact that the power supply had disappeared from the central machine. So it makes consumers uneaved and eventually ignites.
- Current strength is also the most annoying electrical problem, because it can increase the voltage up to 2 times the original size. The cause of this problem usually appears as a result of a lightning strike, so the tension is disturbed.
- In case of SAG power problems, you can contact the PLN call center directly , as this problem cannot be underestimated. If this problem occurs when the voltage is high or even the voltage drops to 80%, you need to report this. This interference occurs because you are using electricity over its power.
- One of the most common, but rare problems is overvoltage and undervoltage. Although it does not cause the lights to go out, unfortunately, this problem can actually cause ongoing problems. This means that the electronic equipment in the house will quickly be damaged.
- Another electrical problem , which can be conveyed, is the noise of the power line. That is, if the electric wave has problems due to many things. For example, since the electrical installation process is not suitable, radio frequency interference occurs, and lightning strikes at once.
How to contact the PLN call center
You can complain about a lot of problems to the PLN service at once. So you no longer have to worry if you run into electrical problems at home or elsewhere. So you can contact the company via the Web, then various problems will be immediately solved. To contact the call center :
- You can call 123 to contact the head office. This method has proven effective in helping to overcome electrical problems in the home at an expensive cost before using the services of an electrician. So, just pass the complaint, then the PLN officer immediately jumped into the scene of the problem. This service can be accessed for 24 hours.
- In addition to going through the number 123, you can also use the area code to contact the PLN call center. The trick is to add the code of the area where you live, followed by the number 123. This method has proven to be faster for direct handling than simply pressing 123 buttons.
- All electrical problems and complaints can also be solved by contacting the PLN via the email service. You can contact them via pln123@pln.co.id or check directly through www.pln.co.id official website. This is where every problem is answered quickly.
- Another way to connect with this company is directly through its social media. Thus, there are many ways to communicate with this company. One of them is via Facebook and twitter. All criticism suggestions can be delivered directly via @pln_123 or PLN 123.
Benefits of PLN Call Center Services
Thanks to the call center capabilities offered by this state-owned company, it certainly offers many advantages to all customers and employees. Therefore, this service is considered the best solution for quickly solving all electrical problems. Here are the pros!
- The presence of this latest service makes all the facilities of this company even more centralized. Since choosing 1 phone number, all customers can contact the PLN central office directly to make a complaint or add home service options.
- Since the system is centralized, this makes this PLN call center more integrated with its services. That is, this company is more modern, because anyone can contact their official contacts directly non-stop, without having to immediately pay credit. So there are no class restrictions here, because everything is served.
- Thanks to this latest service, it makes it easier for all customers to meet their needs without leaving the house. Interestingly, the facility can be accessed by everyone without credit. So anyone who wants to ask for help directly does not have to think about the cost of contacting him, because everything is free.
Looking at the above explanation, it can be concluded that all current electrical problems can be overcome more easily and practically. Only by phone and press PLN 123 call center for free, then all electrical problems can be solved immediately non-stop.