These are 4 BCA call centers that are active 24 hours a day
If there are any problems while using BCA Bank products while making transactions, here are 4 BCA call centres that are active round the clock to help you find a solution. This is because disruptions in transactions should be immediately reported to the call centre. Because, all the solutions to all the obstacles in the transaction can be resolved only through the call center.
Following the outbreak of the coronavirus pandemic in Indonesia, bca branch offices in several major cities have imposed social restrictions. In this way, the operating hours of the bank will be reduced. Apart from this, the number of consumers coming to the branch office is also limited.
Therefore, you are advised to contact the call centre of BCA Bank when you encounter problems in the transaction. After contacting the call center service, you then do not need to go to the nearest branch office to report any problems you have experienced.
Call Center Functions and Roles for Bank BCA
The role of the call centre is quite important for bank BCA. In addition to responding to and accommodate users’ criticisms and suggestions, this integrated information service from Bank BCA also has another role to play. First of all, the call centre is tasked with informing prospective customers about the products deposited at bank BCA.
There are many deposit products at the bank BCA, ranging from Tahappan Exceptionality for youth to Tahpan Barjangka for adults. Secondly, the central information service from bank BCA also performs its duties as telemarketing to find new customers interested in opening credit cards.
Call centres usually tell prospective customers about the benefits and requirements required in opening a credit card. Therefore, here are 4 BCA call centres that also act as telemarketing to offer credit card products from bank BCA.
Third, you can also contact the Information Service Centre from bank BCA to find out detailed information about savings and loan products, such as motor vehicle loans (KKBs), unsecured loans (KTA), home owned loans (KPR).
And fourth, you can contact the Integrated Information Center Service from bank BCA to find out about products from BCA Syariah. In the context of governance, BCA Siyariya is administered in accordance with Islamic commercial law. Therefore, you can opt for BCA Sayaria which is considered to be more Siar’i and which has an official operational license of the government.
Here are 4 BCA call centres that are ready to help all consumer complaints meet 24 hours a day
To maintain customer convenience, Bank BCA provides an integrated information center service that is ready to serve you for the full 24 hours. Therefore, you can still connect to the service when the transaction is interrupted.
The bank provides BCA4 integrated information centre services that are equally active for the full 24 hours. Therefore, you can choose from one of these 4 BCA call centers. You can contact all services from bank BCA for help solving problems. It’s just that the accuracy in dealing with the problems you’re facing varies for each call center service.
In addition, the type of problem encountered is also one of the reasons why the problem-solving process takes longer. For this reason, here are 4 BCA call centers that are ready to cater to all the problems faced. Among these are the following:
- Interactive Phones
First, the bank provides a call centre through BCA interactive telephone. Generally, consumers who have emergency problems will make calls by telephone. This is because the solution provided by the call centre through interactive telephone is faster than other media.
- Social Media
Secondly, the BCA call centre is also available on social media. You can contact the BCA Call Center via direct message (DM) via @halobca (Twitter).
- Official website
Thirdly, you can submit a complaint or question through the official website of Bank BCA. Here, you can ask questions and get answers from customer service right away. Therefore, it is enough to help you overcome the obstacles when making a transaction or simply asking the bank BCA about the products.
And these are the last 4 BCA call centres that are widely used by consumers. The BCA call centre through email can be used as an alternative way of submitting complaints or complaints about the bank’s products. You can send an email message directly to halobca@bca.co.id.
BCA Bank customers often experience complaints
In fact, any complaints experienced by the customers of bank BCA during the transaction should be reported immediately through the official call centre. This is because only the official call centre from bank BCA can handle complaints experienced by consumers.
Therefore, you do not need to come to the nearest BCA Bank branch to resolve complaints or open a new savings account. You need to contact only one of the 4 official integrated information services managed by Bank BCA.
There are many complaints which can be resolved through a call centre from bank BCA. First of all, when your transaction, either debit or credit, experiences problems. Therefore, you are advised to report the matter to the call centre immediately.
Then, bank BCA officials will help investigate the problems experienced and find solutions. And here are 4 BCA call centres that play a role in helping you solve problems in transactions.
Secondly, when you want to block an account because the ATM card is missing or debit or credit card is being misused. Bank B.C.A. This can be helped by a call center. Therefore, you do not need to come to the nearest branch office to block debit or credit card accounts.
And thirdly, when you don’t get the benefits of the promo kept by bank BCA. And here are 4 BCA call centres that help you explain the benefits of the promo provided by the BCA. In addition, the call centre bank will explain the reasons associated with not getting the promo benefit provided by the BCA.
Here’s how to contact the BCA Call Center
BCA for consumers. Connecting to call centres is very easy. If you would like to contact the BCA Call Center via interactive telephone, you can contact 1500888 via a landline or directly via a smartphone.
If you want to get in touch via social media, all you need to do is send a message via Direct Message (DM) to your @halobca account (twitter). If you would like to contact the BCA Call Center via email, please send a message to halobca@bca.co.id email address. And if you would like to contact the call center via the website, access www.bca.co.id page immediately.
After this, select webchat or WhatsApp menu. Now you can contact the BCA Call Center through the WhatsApp application. And here are 4 BCA call centres that are often accessed by consumers when facing problems while making transactions or simply finding product information.
BCA is one of indonesia’s largest private banks. In order to maintain customer trust and comfort, BCA provides call center services to help you when transactions are interrupted.
In addition, the call centre is also in charge of providing information and telemarketing products from the BCA. There are 4 call centers you can contact, such as interactive telephones, social media, websites and emails. And here are 4 BCA call centres that are often contacted by bank BCA customers.