Being one of the largest mobile phone provider cards, there is no doubt that Indosat call centers always provide the best service for their customers. The name is also technology, although it is said to be quite sophisticated, easy internet access, telephone and cheap SMS, of course there is a time to even find an error system.
Indosat is indeed famous for large companies, it has been serving the people of Indonesia for decades to be able to connect with each other easily. In the digital age like now, this company also highlights fast and cheap internet services, because most of the target market is young people who have not worked.
Indosat Indonesia has a variety of products offered to its customers, ranging from IM3, Mentari or Matrix. With friendly service, and affordable rates, it is indeed our attraction to bring many customers to use this provider.
This company always tries to provide the best, even the CS is selected based on competent human resources, in order to be able to serve you all to the maximum. You also don’t need to worry about credit problems, because our CS can be contacted at no cost in the following way.
Contact Indosat Call Center 185 Toll-Free
The users are many, famous and have a fairly good service, it does not mean that a company has no error loopholes. Like Indosat, this communication provider has indeed faced problems several times until many customers complained.
Moreover, if there is a power outage in a chaotic manner, the signal is immediately lost making it difficult to contact others or access the internet. Not to mention, other problems such as pulses that are suddenly absorbed quickly after refilling.
Don’t worry actually, because by contacting the Indosat call center from number 186 it is free. Bereda when calling 185, in addition to post-payment, does have to pay 1000 per call.
However, the weakness in 185, indeed the answer is a machine operator, so it only serves according to its settings such as, product service information. However, for postpaid users, it’s a little more relieved when calling 185 it’s free. Please consult by:
- Call 185 from your phone.
- Follow the operator’s instructions until you connect with the CS on duty.
- And finally, submit your complaints about the problematic use of Indosat. Convey clearly so that the CS party is also able to fix it quickly.
Visit Indosat Website and Chat Indira
However, when you are not a post number and are reluctant to pay for a call just to consult with indosat call center, we recommend visiting the website. With internet quota, you have spoken to Indira, an answering robot that will connect directly to its Customer service.
Indeed, to connect, it takes a long time, but it is worth it because your pulse will also not decrease just karena scrolling. The steps arequite easy.
You can go directly to the website address, which is Indosatooredo.com, the next step can follow the following guidelines:
- Go directly to the website according to the address above. If you already have an account on the Myim3 application, you immediately login.
- In order to connect to the Indosat call center, please lookat the lower end of the right, there is a woman’s logo with the phrase ‘Hi’ just click it.
- Enter your correct name and indosat number. Later, you immediately get a reply in the form of a number confirmation and say that there will be an SMS that sends a verification code to make sure you bring it your number.
- Enter the verification code from the SMS you received.
- Later the chat will continue with a menu option of problems that usually occur frequently. It’s like an FAQ.
- When your question may not be on the selection menu, indira will connect it to CS and be assigned the sequence number.
Contact Indosat Call Center Social Media
Social media in the modern era like now is very important. Not only for personal, but social media accounts are also created for companies, groups, or even a community. This is so that it can connect directly with consumers or customers.
Indosat provider does have a lot of customers because it has been running for decades. There is a problem, it can be said to be natural, it’s just that the sense of comfort also affects it until customers even run away because of it.
So, we make it easier for them to contact indosat call center toll-free through social media. There is an account:
- Twitter (@IndosatCare)
- Facebook (IM3 Ooredo)
- Instragram (@Im3Ooredo)
Pleasehkan, choose which type of social media you think is comfortable to contact. However, this time, we will give one example only, how to contact customer service from Twitter, as another social media representative. Here are the most appropriate procedures:
- According to the experience of many customers, you and your Indosat account on Twitter must follow each other. Please mention the tweet first on the account, later there is an admin who will reply.
- Immediately, say the problem in dm Twitter accompanied by your name and also your active Indosat number.
- After getting a reply again, you will be ready to send the last proof of the transaction and screenshot of the obstacles that occurred. For example, a pulse that suddenly disappears or the internet is not connected after the contents of the data.
- Wait a while for the repair process.
- Later after there has been a change, immediately notified by the Indosat call center on Twitter.
AccessingCode e Dial Or Sending E-Mail ke Indosat
Next free service, you can take advantage of the dial code that you usually do when you are reluctant to contact the call center through social media or websites. In addition, e-mail is also very helpful. Similarly, just like you submit a letter of complaint with a quick reply time.
The company certainly does not want customers to run to other places just because the problem is not processed. Therefore, there are many alternatives in reporting problems, propagated and most are free only through smartphones.
Here we will give you how to send Indosat complaints via dial code and also e-mail:
- Via Dial Code
As we know, that Indosat dial number has gone through several changes and the most recent is *185#. You can then follow how:
- After initializing the code, directly dial number 4, which is My Report.
- There are several categories of problems, choose the same one as your complaint. Then, type the problem.
- Later there will be an SMS containing the report number, a contact center that will process your report.
- Wait a while, there will be a popup message asking whether the obstacle has been resolved or not.
- Send an E-mail
Then, the last way, you can send an e-mail to indosat. Please send a message via your e-mail to cs@indosatooredo.com. Convey your complaint in detail so that the CS also understands and immediately conducts the process.
Usually it will not be immediately replied to because the incoming messages are also quite a lot, not to mention checking the obstacles first. Later, there will be a reply for you via e-mail as well.
Customer comfort is number one, so that when there are obstacles that occur in your number, it can be directly resolved by interacting with the Indosat call center, it is free, also handling can be completed on the same day.